Cookies Policy

Use of cookies on the TerraNova website

TERRANOVA, informs its users about the use of cookies on its website www.terranova.pe (hereinafter, the “Site”).

1. What Are Cookies?

Cookies are files that may be downloaded to the user’s device when accessing web pages. They play an essential role in the provision of many online services: they allow a website to store and retrieve information about the browsing habits of the user or their device and, depending on the information obtained, may be used to recognize the user and improve the service offered.

2. Types of Cookies

2.1. By Managing Entity

- First-party cookies: sent to the user’s device from a domain managed by the website owner, from which the requested service is provided.

- Third-party cookies: sent to the user’s device from a domain that is not managed by the website owner but by another entity that processes the data obtained. Cookies installed from the website owner’s domain are also considered third-party cookies when the information collected is managed by a third party.

2.2. By Storage Period

- Session cookies: collect and store data only while the user browses the Site, in order to provide a service requested on a single occasion (for example, the list of products added to the shopping cart).

- Persistent cookies: data remains stored on the device and may be accessed for a period defined by the party responsible for the cookie, which may range from a few minutes to several years.

2.3. By Purpose

- Technical (strictly necessary) cookies: enable browsing of the Site and use of its functionalities, such as controlling traffic, identifying the session, accessing restricted areas, remembering the items in an order, completing the purchase process, registering for an event, using security features while browsing or sharing content on social media.

- Preference (personalization) cookies: allow the user to access the service with certain predefined general characteristics on their device, such as language, browser type or the regional settings from which the Site is accessed.

- Analytics cookies: allow user behavior to be tracked and analyzed. The information collected is used to measure Site activity and to build browsing profiles, in order to make improvements based on actual use of the service.

- Advertising cookies: allow advertising space to be managed as effectively as possible.

- Behavioral advertising cookies: store information about user behavior obtained through continuous observation of browsing habits, enabling the display of advertising tailored to the user’s profile.

- External social network cookies: used to enable the user to interact with content from social platforms (such as Facebook, YouTube, Instagram and LinkedIn) and generated only for users of such networks. The terms of use of these cookies and the information collected are governed by the privacy policy of the respective platform.

3. Cookies Used on this Site

As of the date of this policy, the Site uses (i) first-party technical cookies and similar technologies (browser local storage) that are necessary for its operation; (ii) third-party analytics cookies from Google Analytics; and (iii) third-party advertising and behavioral advertising cookies from the Meta Pixel (Facebook and Instagram). These tools are managed through Google Tag Manager, which does not install cookies of its own.

Analytics and advertising cookies are disabled by default and are only installed if the user gives their consent through the cookie notice (see Section 5). While the user has not consented, Google tools operate in consent mode with storage denied and the Meta Pixel remains revoked. When consent is given, these tools may also record the successful submission of the Site’s forms (contact, newsletter and quote request) as conversion events, without including the content of the form.

Cookie consent (cookie_consent) — Type: First-party / technical — Purpose: Record the user’s choice in the cookie notice (necessary, analytics and marketing) so that it is respected on subsequent visits and the notice is not displayed again. — Duration: 6 months

Shopping cart (terranova_cart, local storage) — Type: First-party / technical — Purpose: Remember the products added to the cart so that the user can complete the quote request. Stored in the browser’s local storage, not in a cookie. — Duration: Until the user empties the cart or clears browser data

Google reCAPTCHA (_GRECAPTCHA) — Type: Third-party (Google) / technical – security — Purpose: Protect the Site’s forms (for example, the newsletter) against spam and automated abuse. Applies only when a form protected by this service is used. — Duration: Up to 6 months

Google Analytics (_ga, and _ga_ followed by the property ID) — Type: Third-party (Google) / analytics — Purpose: Distinguish users and measure, in aggregate, how the Site is used (pages viewed, traffic source, form submissions) in order to improve it. Installed only with the user’s consent. — Duration: Up to 2 years

Meta Pixel (_fbp and, if the visit comes from an ad, _fbc) — Type: Third-party (Meta) / advertising and behavioral advertising — Purpose: Measure the results of campaigns on Facebook and Instagram and display ads tailored to the user’s browsing profile. Installed only with the user’s consent. — Duration: Up to 3 months

The language version of the Site (Spanish or English) is determined by the page address (URL); no cookie is used for this purpose. The Site does not offer user accounts, so no login session cookies are used.

If other third-party measurement or advertising tools are incorporated in the future, this policy and the Site’s cookie notice will be updated to reflect such cookies, their purpose and duration, and such cookies will only be installed after obtaining the user’s prior, express and informed consent.

4. Disabling and Deleting Cookies

The user may allow, block or delete the cookies installed on their device through their browser settings. If cookies are disabled, some of the available services may stop working. The procedure varies depending on the browser, but is usually carried out from the Tools, Options or Preferences menus; the Help menu of each browser may also be consulted.

The help pages of the most widely used browsers are listed below:

- Microsoft Edge: https://support.microsoft.com/en-us/microsoft-edge

- Mozilla Firefox: https://support.mozilla.org/en-US/kb/clear-cookies-and-site-data-firefox

- Google Chrome: https://support.google.com/chrome/answer/95647?hl=en

- Safari: https://support.apple.com/guide/safari/sfri11471/mac

- Opera: https://help.opera.com/en/latest/web-preferences/

In addition, the user may prevent measurement by Google Analytics with the browser add-on available at https://tools.google.com/dlpage/gaoptout and manage the ads shown by Meta at https://www.facebook.com/adpreferences.

5. Acceptance of the Cookie Policy

When the user first accesses the Site, a cookie notice is displayed explaining that necessary cookies are used and requesting permission to use analytics and marketing cookies. In response to this notice, the user may:

- Accept all: enables analytics and marketing cookies in addition to the necessary ones.

- Reject: only the necessary cookies are used; analytics and marketing cookies remain disabled.

- Customize: enable or disable the analytics and marketing categories individually and save the selection with “Accept selection”. Necessary cookies cannot be disabled, as they are essential for the Site to function.

Until the user makes a choice, only the necessary cookies are used. Continued browsing does not imply consent to analytics or advertising cookies. The user’s choice is stored for 6 months, after which the notice is displayed again. The user may withdraw or change their consent at any time by deleting the Site’s cookies from their browser settings (see Section 4), after which the notice will be displayed again on the next visit.

6. Contact

Any inquiries regarding the use of cookies on the Site may be sent to info@terranova.pe, Monday to Friday, 9:00 a.m. to 6:00 p.m. (Peru time). The processing of the user’s personal data is further governed by the Privacy Policy published on the Site.

Last updated: November 6, 2026. The version in force is the one published at www.terranova.pe.

This English version is provided for convenience. In the event of any discrepancy or difference in interpretation between this version and the Spanish version, the Spanish version shall prevail.